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Mobile Command Center Repair for Rancho Santa Margarita Agencies

Written by RV Systems Lead, RV Systems and Electrical Lead, OCRV Center. Reviewed by Structural Repair Lead

In shortA command build is a communications tower bolted to a coach. The mast base, the dome curbs and a conference slide cut into a solid body side are where the work is.

What does mobile command center repair involve?

Mobile command center repair covers the telescoping mast base and its roof penetration, satellite and antenna curbs, the conference slide opening, equipment rack floor mounts and the diesel generator compartment. Agencies bring units to our Yorba Linda facility from Rancho Santa Margarita, and every part of it happens in shop.

  • A pneumatic mast puts a bending load into the roof structure
  • A dome curb is a large flange on a flexing roof
  • Radio racks concentrate hundreds of pounds on four floor bolts
  • A liquid cooled genset runs twelve hours at a scene
Base platform
Coach or box body on a Freightliner M2 or Spartan chassisBuilders include Frontline, LDV and Farber Specialty Vehicles
Typical length
24 to 40 feetGVWR 19,500 to 44,000 lb
Structural rate
$210 per hourMast tower, roof, slide opening and floor
Systems rate
$260 per hourGenerator compartment, shore inlet and rack circuits
Diagnostic rate
$285 per hourOne hour minimum, credited against an authorized repair
Written estimate
$150Credited in full against an authorized repair

Last verified

Everything difficult about a command unit is above head height or below the floor. A Will-Burt style telescoping mast needs a steel tower running from the roof down to the frame. A satellite dome needs a curb on the roof. Antennas need cable runs through the roof. Racks of radios need to be bolted to the floor. None of that is what a coach or box body was designed around.

The units also sit still for months and then work extremely hard for a week. That duty cycle is unusual: sealant ages without being exercised, a genset that has idled at a monthly test suddenly runs twelve hour days, and a slide that has not moved since the last incident gets cycled twenty times. Faults surface in clusters, at the worst moment.

01

A command build is a tower bolted to a coach

Strip the graphics off one of these and what you have is a conventional body with a steel structure running through it from the roof to the frame. That structure exists for one reason: to hold a mast up in wind. Everything else in the build, the racks, the slide, the generator and the workstations, is arranged around it and around the cable chases feeding the roof.

That single fact organizes the whole repair. Body damage on a command unit is straightforward. What is not straightforward is anything that shares a load path with the tower or a penetration with the roof, because those items were engineered as a system by the builder and they have to go back as one.

  • Mast tower: welded steel from roof to frame outriggers
  • Roof: a dome curb, antenna mounts and sealed cable penetrations
  • One body side: a large conference slide opening
  • Floor: a line of rack mounts along one wall
02

Mast base loads and the roof penetration

A mast at full extension is a lever, and wind on the head arrives at the base as a bending moment. The base plate is welded to frame outriggers and the tower passes through a hole in the roof, sealed with a boot or a flanged collar. That moment only exists while the mast is up, so the welds see a few dozen heavy cycles a year rather than a continuous load.

Slow cycling produces slow cracks, and they start at the base plate weld toes where the section changes. We dye check the base plate on every command unit we open up, and we look at the roof collar at the same time, because a tower that has been flexing has usually been working the collar seal as well.

Before you proceed

Nothing gets welded on a mast tower before we have the mast maker's data and the mast is removed or fully supported. A tower is a rated structure and it goes back rated.

03

Satellite domes and antenna curbs

A one point two metre auto acquire dome with its positioner is heavy and it sits on a curb with a long sealed flange. The roof underneath flexes over every expansion joint on the freeway. The dome does not, because it is stiff and heavy, so the flange has to absorb the difference and it eventually stops doing that.

Water then enters slowly at the flange and the laminated roof panel begins to separate from its core in a ring around the curb. From the roof it looks like nothing. From inside, a ceiling panel starts to sound hollow when tapped. We map the delaminated area with a tap test and moisture readings before deciding whether it is a local repair or a panel.

04

The conference slide cut into a solid body side

The conference room is often the biggest slide we see in this family. It carries a table, seating, monitors on arms bolted to the room framing and sometimes a whiteboard wall, all supported at the inner edge by through frame hydraulics. Physics does the rest: the outboard corners settle first.

What makes command units different is that the room sits retracted for months between deployments, so the wiper and bulb seals take a compression set and lose their memory. Cycle the room twenty times at an incident and the seal never recovers. We re-support and square the room, then replace the seals, because sealing a room that is not square is a repair with a short life.

  1. Run the room out and measure the gap at all four corners
  2. Load the floor at the outboard edge and measure again
  3. Re-support the room and correct the geometry first
  4. Replace wiper and bulb seals only after the room is square
05

Equipment racks and the floor beneath them

A loaded nineteen inch rack is four to six hundred pounds standing in a footprint about two feet square, and command builds regularly put two or three of them in a row along one wall. That is a line of concentrated loads on a floor designed for distributed weight, and the deflection between cross members is enough to make a rack rock at the top even when the bolts are tight.

A rocking rack then works its own mounts, and a loose rack in a moving vehicle is a safety issue as much as a structural one. We map the cross members, add steel under the floor where the racks land, and fit the bases to that steel rather than to plywood. Where the rack line straddles a member we relocate the mounts rather than accept a compromise.

06

A liquid cooled genset that runs all day

Command units carry a diesel set large enough to run the whole build, and it lives in a compartment engineered as much for quiet as for cooling. Restricting the air path keeps the noise down at a scene and it also keeps the heat in. At a monthly test that is irrelevant. At a twelve hour deployment in August it is not.

What we find is cooked bulkhead insulation, hardened sealant around the exhaust penetration and cracked mounts, because thermal cycling has been added on top of vibration. We rebuild the bulkhead with material rated for the temperature, reseal the penetration and rebuild the mounts, then check the compartment air path rather than assuming the original arrangement was adequate.

07

Getting a 40 foot unit in, and what it bills at

There is no mobile repair capability here and no roadside program, and on a rated mast tower that is not a limitation anybody should want lifted. Tower welding, roof laminate work and slide geometry all need the building. Units arrive from Rancho Santa Margarita on the 241 to the 91 with the mast stowed and pinned.

Tower, roof, slide and floor work bills at $210 per hour with body supplies at $5 per body hour. Generator compartment, shore inlet and rack circuit work bills at $260. Fault tracing across a build with three power sources bills at $285 per hour with a one hour minimum, credited against an authorized repair. A written estimate is $150 on the same terms.

Construction

How a command center is built

Construction and dimensions
SystemWhat it is
Wall systemAluminum or FRP skin over welded steel tube framing on a coach or box body, insulated and lined with laminate panel, with a slide out conference room cut into one body side and cable chases running the length of both walls
Roof systemAluminum or one piece fiberglass roof over steel bows, carrying a telescoping mast head, a one point two metre auto acquire satellite dome on a curb, antenna mounts and multiple sealed cable penetrations
ChassisFreightliner M2 106 or Spartan chassis under a purpose built body from Frontline, LDV or Farber Specialty Vehicles, with a welded mast tower tied to the frame rails, a diesel generator compartment and a 50 or 100 amp shore inlet
Typical length24 to 40 feet
Typical GVWR19,500 to 44,000 lb
Failures

What typically goes wrong on this vehicle

Cracking in the mast tower welds with weeping at the roof penetration

A raised mast is a lever. Wind load at forty feet of extension arrives at the tower base as a bending moment, and the tower is welded to frame outriggers and passes through a hole in the roof. The welds see that moment only when the mast is up, which means a few dozen heavy cycles a year rather than continuous loading, and fatigue cracks develop slowly at the base plate toes.

How we repair it

Ceiling delamination spreading under the satellite dome curb

A one point two metre dome and its positioner sit on a curb with a long sealed flange, on a roof that flexes over every expansion joint. The dome is heavy enough to resist that flex, so the flange works rather than following the panel. Water gets in slowly and the laminated roof panel starts to separate from its core in a ring around the curb.

How we repair it

Conference slide room dropping at the outboard corners

A command slide is often the largest room in this family, carrying a table, seating and monitors on arms bolted to the room framing. Through frame hydraulics support all that at the inner edge, and because the room sits retracted for months at a time the seals take a compression set. The room then noses down and the wiper stops contacting evenly.

How we repair it

Rack floor mounts loosening and the floor deflecting between members

A nineteen inch rack loaded with radios, a UPS and a router shelf runs four to six hundred pounds standing on four floor bolts inside a footprint about two feet square. Command builds often place two or three racks in a row along one wall, which puts a line of concentrated loads on a floor built for distributed weight, and the deflection shows as a rack that rocks.

How we repair it

Generator compartment bulkhead heat damage and mount cracking

A liquid cooled diesel set sized for a working command post produces a lot of radiator heat inside a compartment that has to stay quiet, so the air path is deliberately restricted. Run that twelve hours a day at an incident and the bulkhead insulation cooks, the sealant around the exhaust penetration hardens, and the mounts crack from thermal cycling on top of vibration.

How we repair it
Cost

What common jobs run on this vehicle

Mast tower weld repair and roof penetration rebuild

$750 to $20,000+

5 to 80 labor hours at $210 per hour, body and paint.

  • Body supplies at $5 per body hour.
  • Parts at $100 or less carry 100 percent markup. Parts over $100 carry 35 percent. Special order parts require a full non refundable deposit at order.
  • Sales tax of 7.75 percent applies to parts and materials. Labor is not taxed.
  • A 50 percent deposit is taken at authorization on any job over $2,000, with an additional 25 percent when parts arrive on any job over $10,000. Final balance is due at pickup.
  • A gusseted base plate and a resealed penetration sits low. A tower rebuilt from the frame up with the mast removed sits at the top.

Dome curb reseal and laminated roof panel repair

$1,200 to $12,000+

8 to 55 labor hours at $210 per hour, body and paint.

  • Parts at $100 or less carry 100 percent markup. Parts over $100 carry 35 percent. Special order parts require a full non refundable deposit at order.
  • Sales tax of 7.75 percent applies to parts and materials. Labor is not taxed.
  • A 50 percent deposit is taken at authorization on any job over $2,000, with an additional 25 percent when parts arrive on any job over $10,000. Final balance is due at pickup.

Conference slide room re-support and reseal

$1,500 to $7,500

10 to 35 labor hours at $210 per hour, body and paint.

  • Parts at $100 or less carry 100 percent markup. Parts over $100 carry 35 percent. Special order parts require a full non refundable deposit at order.
  • Sales tax of 7.75 percent applies to parts and materials. Labor is not taxed.
  • A 50 percent deposit is taken at authorization on any job over $2,000, with an additional 25 percent when parts arrive on any job over $10,000. Final balance is due at pickup.

Rack floor reinforcement and mount rework

$750 to $9,500+

6 to 40 labor hours at $210 per hour, body and paint.

  • Parts at $100 or less carry 100 percent markup. Parts over $100 carry 35 percent. Special order parts require a full non refundable deposit at order.
  • Sales tax of 7.75 percent applies to parts and materials. Labor is not taxed.
  • A 50 percent deposit is taken at authorization on any job over $2,000, with an additional 25 percent when parts arrive on any job over $10,000. Final balance is due at pickup.

Generator compartment bulkhead and mount rebuild

$2,500 to $12,000+

12 to 45 labor hours at $260 per hour, mechanical and electrical.

  • Hazmat and disposal $45 flat when chemicals, refrigerant or LP is involved.
  • Parts at $100 or less carry 100 percent markup. Parts over $100 carry 35 percent. Special order parts require a full non refundable deposit at order.
  • Sales tax of 7.75 percent applies to parts and materials. Labor is not taxed.
  • A 50 percent deposit is taken at authorization on any job over $2,000, with an additional 25 percent when parts arrive on any job over $10,000. Final balance is due at pickup.
Shop fit

Will it fit in the shop?

A 40 foot command unit is the largest thing in this family and it fits comfortably: twelve feet six to thirteen feet over the dome and mast head, well inside our sixteen foot bay doors, and it paints whole in the sixty foot booth. It goes into a bay with side clearance because the conference slide has to be cycled. We need the mast in the stowed and pinned condition at drop off, the mast maker's service data if tower welding is in scope, and the radios either removed or the racks locked and keyed.

Claim

Insurance considerations for this vehicle

  • Communications equipment is almost never on the auto policy. Confirm what schedule the radios, the dome and the mast sit on, because the electronics in one of these units can exceed the value of the vehicle carrying them.
  • Mast damage from contact with an overhead is a collision item and it needs the mast maker involved before anyone welds on the tower. Fatigue cracking at the base plate over ten years is not, and the crack morphology distinguishes them.
  • Purchase order and net thirty billing is normal on these units, and so is a documentation package with photographs at every stage. We build that as part of the job rather than assembling it afterward from memory.
Appendix

Appendix: questions and answers

Why is our mast base leaking at the roof after ten years?
Because the tower has been flexing every time the mast went up, and the roof collar has been absorbing that movement. Wind load at full extension arrives at the base as a bending moment. We dye check the base plate welds at the same time as we rebuild the collar, since a leaking collar usually indicates tower movement.
The ceiling under our satellite dome sounds hollow. What is that?
Delamination. The dome is stiff and heavy, the roof panel flexes underneath it, and the curb flange eventually stops absorbing the difference. Water enters slowly and the laminate separates from its core in a ring around the curb. We map the area with a tap test and moisture readings before deciding between a local repair and a panel.
Our conference slide will not seal at the top corners. What is wrong?
Two things at once. The room has settled at the outboard corners because hydraulics carry it at the inner edge, and the seals have taken a compression set from months retracted between deployments. Squaring and re-supporting the room comes first. New seals fitted to an out of square opening will fail again quickly.
Are rocking radio racks a floor problem or a rack problem?
The floor, nearly always. Four to six hundred pounds in a two foot square footprint deflects a floor built for distributed weight, and the rack rocks at the top even with tight bolts. We add steel under the floor where the racks land and bolt the bases to that steel rather than into plywood.
The genset bulkhead has discolored and cracked. Is that expected?
It is common rather than acceptable. The compartment is built quiet, which means the air path is restricted, and a twelve hour deployment in summer cooks the insulation and hardens the exhaust sealant. We rebuild with material rated for the temperature, reseal the penetration and reassess the air path instead of repeating the original arrangement.
Will a 40 foot command unit fit inside your facility?
Yes. At twelve feet six to thirteen feet over the dome and mast head it clears our sixteen foot doors, and it paints whole in the sixty foot booth. It is staged in a bay with side clearance so the conference slide can be cycled, and the mast must arrive stowed and pinned.
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