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OCRV Center
Personal Owners

Restoration Owners: Phased Budgets, Spending Ceilings and Parts You Source Yourself

Written by Structural Repair Lead, Structural and Frame Lead, OCRV Center

In shortA restoration is a program with a budget, not a job with a price. Work is authorized in phases against a ceiling, discovery is billed by the hour, and owner supplied parts change who carries the risk.

How does a vintage RV restoration get budgeted and authorized?

In phases, each with its own written ceiling. OCRV Center in Yorba Linda authorizes a restoration phase by phase rather than as a single total, because discovery on a sixty year old unit cannot be priced up front. Owners near Rancho Santa Margarita commonly run one phase a year against a set budget.

  • Each phase carries its own written scope and spending ceiling
  • Open ended discovery is billed hourly rather than quoted flat
  • Owner supplied parts carry no markup and no fitment risk on us
  • Special order parts require a full non refundable deposit at order
Authorization model
Phase by phase, with a ceiling
Body and paint rate
$210 per hourBody supplies $5 per body hour
Paint supplies
$55 per paint hour
Special order parts
Full non refundable deposit at order
Written estimate
$150Credited in full against an authorized repair

Last verified

Restoration owners are the only people in this segment who are not in a hurry, which sounds like it makes everything easier and instead creates a completely different set of problems. Nobody can quote a fixed price for what is behind a 1962 wall. Parts turn up in Ohio after four months of looking. And the budget is a real ceiling rather than a negotiating position.

So the commercial structure has to change. Not one estimate and one authorization, but a program of phases, each with a scope, a ceiling and a decision point at the end of it. This page describes how that works, how owner supplied parts are handled, and how to assemble the documentation that supports a value on something the valuation books have never taken seriously.

Index

Schedule of work

01

A restoration is a program, not a job

The difference is that a repair has a defined end state and a restoration has an intended one. On a unit of this age, opening a panel is an investigation, and the honest answer to what is behind it is that we will know when we look. Any shop offering you a firm total for a full restoration sight unseen is either padding heavily against the unknown or planning to have an uncomfortable conversation later.

The workable alternative is to break the program into phases that each have a real boundary. Chassis and structure. Skin and finish. Systems. Interior. Each phase gets its own scope, its own ceiling and its own end point where the unit can be closed up and moved if you want to stop for a year. Owners who structure it that way generally finish. Owners who start with everything open often do not.

02

Phasing the work against a spending ceiling

Each phase is authorized in writing with a figure in it, and that figure is a hard stop rather than a target. When cumulative spend approaches it we stop and report, with photographs of exactly where the work has reached and a clear statement of what remains. You then decide whether to raise the ceiling, close the phase and take the unit away, or leave it with us while you think, subject to space.

This is more administrative work for us than a single open ended authorization and we prefer it anyway, because the alternative is the conversation nobody enjoys where the number has doubled and everybody is annoyed. It also keeps a project alive across budget years. An owner spending a set amount each year for four years gets a finished unit. An owner who blew the whole budget on phase one usually has a stalled project and a bad memory of the shop.

On cost

Set the phase ceiling slightly above your comfortable figure rather than at it. A ceiling hit at eighty percent of the phase means paying twice to reopen the same access later.

03

Why discovery is billed by the hour

Investigation work does not price as a flat operation. Removing a skin panel to find out whether the frame behind it is sound, chasing a soft spot back to where the material turns solid, or determining whether a member can be repaired or has to be fabricated: none of that has a predictable duration and pretending otherwise means guessing. So exploratory work is booked hourly against the phase ceiling, at $210 for body and structural time.

You get the trade off in exchange. Nobody is padding an estimate to cover an unknown, so a phase that turns out well costs less than a padded quote for the same work would have. And on the phases where the news is bad, and on a unit this age there is usually one, you are seeing real hours against real findings rather than arguing about whether a fixed price should be revised.

04

When you have hunted down the part yourself

Restoration owners are frequently better at sourcing than any shop, because they have spent years in the forums and know which three people in the country hold stock. We are glad to fit owner supplied parts and we will not pretend otherwise to protect a parts margin. Nothing is marked up on something you bought, which on a program of this size is a meaningful amount of money.

The trade is that fitment risk sits with you. If a reproduction part is dimensionally wrong, the labor spent discovering that is billable, and adapting it is more billable work rather than a correction on our side. Send us the part number and the source before you buy where you can, since we have seen which reproductions fit. Where we order a special item on your behalf, it requires a full non refundable deposit at order, because nobody can restock it.

  • No markup on parts you supply
  • Fitment risk on owner supplied items stays with the owner
  • Send part numbers and sources before purchase where possible
  • Special order parts we place carry a full non refundable deposit
05

Where the unit lives between phases

We are a repair facility rather than a storage yard, and floor space inside the building is the constraint on how much work moves through it. A unit sitting between phases is a unit occupying space another owner needs, so the default is that a project goes home at the end of each phase and comes back for the next one. Plan a place for it before the phase closes.

Where a unit genuinely cannot be moved, because a phase left it non rolling for instance, we will talk about it rather than turn you out, and we will be honest about how long that can last. The more useful planning move is to define phases so each one ends with the unit closed up, weathertight and rolling. That is a design decision made when the program is planned, not something to solve at the end.

06

Building the file behind an agreed value

A standard valuation on a fifty year old unit looks at a model year and produces a number that bears no relationship to a restored example. The route around that is an agreed value arrangement, which carriers write on the strength of evidence rather than on enthusiasm. That evidence is largely paperwork, and paperwork is the thing restoration owners are worst at keeping.

So keep it as you go. Dated photographs of each phase, including everything that ends up hidden. Invoices for work and for parts, yours and ours. A written record of what was replaced against what was preserved, because originality affects value in both directions. A professional appraisal once the unit presents well. We produce our half as a matter of course, and there is a page explaining how agreed value differs from actual cash value.

Jobs to be done

What you actually need from a shop

  • Spread a restoration across several budget years without losing continuity
  • Cap the spend on a phase before discovery gets away from them
  • Use parts they have hunted down themselves without being penalized for it
  • Build the paperwork that supports an agreed value on a rare unit
Downtime

What downtime actually costs you

One project unit, out of use by choice. Downtime is rarely the constraint here, budget and part availability are. What costs money is a phase stalling with the unit occupying space while a component is hunted, which is why parts are sourced before a phase opens.

  • Nobody can quote a fixed price for opening a sixty year old wall
  • Parts that exist in one place in the country and take three months
  • A shop that wants the whole project or none of it
  • A policy valuing a restored unit at whatever a book says about the model year
Procurement

How billing and approvals work for you

How the paperwork moves
ItemHow it works
Billing methodspersonal
Approval pathOne written authorization per phase with a ceiling written into it. We stop at the ceiling and report rather than continuing and explaining afterwards.
Documentation we producePhotographs and notes of the unit's condition at the start of each phase; Sources and part numbers for anything the owner is supplying; Records of prior restoration work, including work done by others; Appraisal or valuation correspondence where an agreed value is being sought
Appendix

Appendix: questions and answers

Why will you not quote a fixed price for a full restoration?
Because opening a sixty year old wall is an investigation, not an operation with a known duration. A firm total sight unseen is either padded heavily against the unknown or heading for an uncomfortable revision. Phases with written ceilings give you a real cap on each stage without paying for a contingency that may never be needed.
How should I decide where one restoration phase ends and the next begins?
Design each phase to end with the unit closed up, weathertight and rolling. That way you can stop for a budget year without a stalled project occupying space or deteriorating. Natural boundaries are chassis and structure, skin and finish, systems, then interior. Phase boundaries are planned at the start, not improvised at the end.
Will you fit reproduction parts I sourced myself?
Yes, with no markup, which on a long program saves real money. The trade is that fitment risk stays with you: if a reproduction is dimensionally wrong, the labor to discover that and to adapt it is billable. Send part numbers and sources before you buy where you can, because we have seen which reproductions actually fit.
Can the project stay at your shop between phases?
Normally no. Floor space is what limits how much work moves through the building, so a project goes home at the end of a phase and returns for the next. Plan somewhere for it before the phase closes. Where a phase has left a unit non rolling we will discuss it, and be straight about how long that can last.
What evidence supports an agreed value on a restored unit?
Dated photographs of every phase including hidden work, invoices for both parts and labor, a written record of what was replaced against what was preserved, and a professional appraisal once the unit presents well. Carriers write agreed value on evidence rather than enthusiasm, and the file is far easier to build as you go.
Next step

Open a file on this repair

Tell us the vehicle, what happened and whether a claim is open. We will tell you what the scope looks like and what it takes to get you back on the road.