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OCRV Center
Insurance

Coverage for Aftermarket Upgrades and Custom Build Work

Written by Claims Coordinator, Insurance Claims Coordinator, OCRV Center. Reviewed by Refinish Department Lead

In shortEverything you bolted, glued or wired onto the unit falls under one limit on your declarations page, and that limit was set before the build existed. Raising it is paperwork done in advance.

Is a custom RV build covered by a standard insurance policy?

Only up to the added equipment limit printed on your declarations page, which is usually far short of a real custom build. Owners near Rancho Santa Margarita who scheduled their paint, cabinetry and awnings in advance settle those items. Owners who did not are settled against the base unit.

  • Added equipment coverage carries its own limit, separate from the unit
  • Scheduled personal property lists named items at individual stated values
  • Custom paint is the single most under insured item on an RV
  • A limit cannot be raised after a loss has occurred
Custom booth work
$210 per hourBody and paint department rate, plus $55 per paint hour in supplies
Where the limit lives
Your declarations pagePrinted once, usually as a flat sublimit or a percentage of declared value
Scheduled personal property
Named items at individual stated valuesFiled with the carrier and accepted in writing before a loss
Most under insured item
Custom paint and graphicsA full multi stage coach refinish is a five figure line
Intake record on a modified unit
Photographed, measured and listed before teardownPerformed in shop at the Yorba Linda facility

Last verified

Pull out your declarations page and find the line for added equipment. On most RV policies it is one number, printed once, and it was set when the policy was written rather than when you finished the build. That number is the ceiling on everything bolted, glued, welded or wired to the unit that did not leave the factory on it. Most owners find the line for the first time in the week after a loss, which is the worst possible moment to find it, because a limit cannot be raised backward over an event that has already happened.

None of this is about where a replacement component gets sourced. It is about how much coverage exists for what you added and how a carrier decides what it was worth. A multi stage repaint, a rebuilt galley, a rooftop deck and a set of upgraded axles are all added equipment, and all of them are routinely under insured on units that arrive at our Yorba Linda bays. The correction is paperwork, and the paperwork has to be in the carrier hands before anything happens to the unit.

01

Why a base policy limit stops short of a custom build

A base RV policy is priced against a unit as the manufacturer sold it. The rating pulls a model, a length, a chassis and a year, and the coverage that comes out the other side is sized for that description. If you bought a 40 foot coach and left it alone, the description is accurate and the limits work. If you spent three years turning it into something the builder never offered, the description is now fiction and the limits are still sized for the fiction.

The gap grows quietly because nothing prompts an owner to revisit it. Premium renewals arrive, the declared value drifts down with age, and the build value drifts up with every project. Owners who have done a rebuilt interior and a repaint are frequently carrying a limit that would not cover the paint alone. We see this most often on coaches in the fifteen to twenty five year range, where the base value is modest and the owner investment is not.

02

What added equipment coverage is, and the shape of its usual cap

Added equipment coverage is the endorsement that extends a policy to permanently attached items installed after the unit left the manufacturer, and it carries its own limit separate from the limit on the unit itself. Permanently attached is the operative phrase: a satellite dome bolted to the roof is added equipment, a folding chair in the basement bay is not. Carriers including Foremost, National General and Progressive all write some version of it, and the wording differs enough that reading yours matters.

The cap comes in two usual shapes. Some carriers write a flat sublimit, a single figure that applies to the whole category regardless of what the unit is worth. Others write it as a percentage of the declared value of the unit, which sounds generous until you notice that the declared value falls every year while the build does not. Either way, the number is on your declarations page, it applies in aggregate rather than per item, and it is the first thing an adjuster looks at once a modified unit shows up on a claim.

On the claim

Aggregate matters more than owners expect. One limit covering paint, awnings, cabinetry and axles together is exhausted by whichever loss happens to hit first.

03

Scheduling equipment before you need to

Scheduled personal property is a list of specific named items, each carrying its own stated value, submitted to the carrier and accepted in writing before a loss occurs. It is the mechanism that lifts an item out of the aggregate pool and gives it a number the adjuster does not get to reconstruct. On an RV the items worth scheduling are the ones that would be expensive to reproduce and hard to price from a catalogue.

The process is unglamorous and takes an afternoon. You build a list, you attach evidence of what each item cost, you send it to your agent, and you keep the acceptance. Then you redo it after every significant project rather than every few years. Owners who schedule get a conversation about whether the stated value was reasonable. Owners who did not get a conversation about whether the item existed, and that is a much worse conversation to be in.

  1. List each permanently attached item you added, one line each
  2. Attach the invoice, the build contract or the fabrication quote for each line
  3. Send the list to your agent and ask for the schedule in writing
  4. Keep the accepted schedule with the declarations page, not in the coach
  5. Update the schedule after each project rather than at renewal
04

Custom paint and graphics, the most under insured item on an RV

A full custom multi stage repaint on a 40 foot coach is booth work billed at $210 per hour, with paint supplies at $55 per paint hour on top of it, and a coach of that length in a multi stage system runs to a five figure line before anyone touches graphics. Owners who paid that once, several years ago, almost never revisit their limit afterward. Then a debris strike off the 241 takes out a lower panel and the reproduction cost lands on a policy sized for a factory gelcoat repair.

Graphics compound it. Reproducing factory graphics on a discontinued model means recreating artwork from photographs and measurements, cutting it, and laying it into a repainted surface so the seams fall where the original seams fell. That is design time plus install time, and none of it appears in an automotive parts database. A carrier will pay for it where the file shows what the original finish was, which means a photographic record of the paint in good condition is worth as much as the invoice.

05

Interior build outs and cabinetry

Interior work is where the valuation gap is widest, because the original was cheap and the replacement is not. A factory galley in a mid market coach is thermofoil over particle board. A rebuilt galley in solid hardwood, with a stone top and drawer hardware that actually holds under travel, has almost nothing in common with it except the footprint. A carrier pricing from the original specification will produce a number that would not buy the doors.

What closes the gap is a build record that survives being read by a stranger. The fabrication contract, the material invoices, the shop drawings if any exist, and photographs of the finished cabinetry from angles that show construction rather than styling. On a rebuilt interior we photograph the joinery and the substrate at intake, because once a galley is out of the coach and in a bin, the difference between hardwood and thermofoil is an argument rather than an observation.

06

Wraps, lettering and why they are a separate line

A vinyl wrap is not paint, and treating the two as one line is how wrap losses get short paid. A wrap has its own material cost, its own install labor, and a design file that either exists or has to be recreated. It also has a removal step that paint does not, because damaged vinyl comes off before any body work starts and the removal hours belong in the estimate rather than in the shop overhead.

Lettering and partial graphics sit in the same category and get overlooked more often, since a single door panel of lettering reads as trivial on an estimate. It is not trivial if the artwork has to be redrawn to match the surviving panels. Where a unit carries commercial identification, the coverage conversation shifts substantially, and that belongs with working vehicles rather than here.

07

What proof a carrier accepts

Carriers accept documents that a third party created and dated. An invoice from a shop, a signed build contract, a credit card statement showing a payment to a fabricator, a permit, a weigh ticket after a suspension change. Those are strong because you did not write them. Your own spreadsheet of what you spent is worth having, but it supports the third party documents rather than replacing them.

Photographs occupy a middle position. They establish that an item existed and what condition it was in, which is often the contested point, but they do not establish value on their own. The combination is what settles: an invoice proving cost, a photograph proving the item was still there and intact, and a dated schedule proving the carrier knew about it. Missing any one of the three turns a settlement into a negotiation.

  • Fabrication and installation invoices with dates and itemized labor
  • Signed build contracts and change orders for interior work
  • The accepted schedule of personal property with stated values
  • Photographs of each item intact, taken before any loss
  • Weigh tickets or alignment records after an axle or lift change
08

What we document at intake on a modified unit

A modified unit gets a longer intake than a stock one, and that is deliberate. Before a panel comes off we walk the coach and list what is not factory: aftermarket Solera awnings and their arm type, a rooftop deck with its rail attachment method, a lift kit with its block height, upgraded Dexter axles with their capacity stamp. Each item gets photographed and measured, and the list goes into the file with the scope rather than after it.

That list does two jobs. It gives the adjuster a defensible inventory on the day the file opens, and it protects the owner from a scope written against a factory description. Power systems get their own separate record because they carry hazards and diagnostic requirements a cabinet does not, and commercial upfits are handled as working equipment. Both are documented elsewhere and referenced from the same file.

Roles

What we do, and what you do

  • We list every non factory item on a modified unit at intake, with photographs and measurements, before any panel comes off.
  • We write reproduction cost for custom paint, graphics and cabinetry from actual hours and materials rather than from a factory specification.
  • We tell you when a scope is about to be settled against a limit that will not reach, so you hear it from us before you hear it from the adjuster.
  • We keep the build inventory in the same file as the repair scope, so a later total loss valuation has one place to look.
  • You schedule your items with your agent in advance, keep the written acceptance, and update the schedule after each project.
Checklist

Documents to have ready

  • Declarations page showing the added equipment limit and any endorsements
  • The accepted schedule of personal property with stated values per item
  • Invoices for paint, graphics, cabinetry, awnings, axles and structural additions
  • Signed build or fabrication contracts and any change orders
  • Dated photographs of each added item intact and in service
  • Weigh tickets or alignment records following suspension or axle work
Carriers

Carriers we bill directly

  • Foremost
  • National General
  • Progressive
  • AAA SoCal
  • AGWS
Appendix

Appendix: questions and answers

Does added equipment coverage pay for a rooftop deck I built myself?
It can, up to the added equipment limit, if the deck is permanently attached and the carrier knew it existed. Owner built items are harder because there is no shop invoice, so material receipts, dated photographs and any engineering or fabrication drawings carry the weight. Without those, a self built deck is usually settled at material cost only.
How do I get a custom multi stage repaint onto my declarations page?
Send your agent the refinish invoice showing hours and materials, ask for the paint to be listed as scheduled equipment at a stated value, and keep the written acceptance. Do it while the paint is new. A repaint that was never scheduled gets valued against the factory gelcoat specification, which will not fund the reproduction.
Is scheduled personal property the same as added equipment coverage?
No. Added equipment coverage is one aggregate limit covering permanently attached items you installed, and the adjuster reconstructs the value. Scheduled personal property is a list of named items with individual stated values that the carrier accepted in writing beforehand. Scheduling lifts an item out of the aggregate pool and fixes its number in advance.
What proof does a carrier accept for a solid hardwood galley rebuild?
Third party documents dated before the loss: the fabrication contract, itemized material invoices, and shop drawings if they exist. Photographs showing joinery and substrate rather than styling support them. A carrier pricing a mid market galley from the factory specification is pricing thermofoil over particle board, and only the build record moves it off that number.
Are aftermarket Solera awnings covered under the base RV policy limit?
A replacement awning of the original type usually falls under the unit coverage. An upgraded Solera assembly you installed later is added equipment, so it draws against that separate aggregate limit along with your other additions. Because the limit is aggregate, an awning loss can consume room you were counting on for paint or cabinetry.
Will a carrier reimburse reproduced factory graphics on a repainted coach?
Usually, where the file shows what the original graphics looked like and that they were intact before the loss. Reproduction on a discontinued model means redrawing artwork from photographs and measurements, then cutting and installing it so seams land where the originals did. That is design and install labor, and it needs a photographic record to support it.
Do upgraded Dexter axles and a lift kit count as added equipment?
Yes, both are permanently attached additions, and both are worth scheduling because the invoices are clean and the capacity change is documented on the axle stamp. Keep the weigh ticket and any alignment record from the install. Those records also matter on a total loss, where the carrier is valuing a unit it never rated in that configuration.
Next step

Open a file on this repair

Tell us the vehicle, what happened and whether a claim is open. We will tell you what the scope looks like and what it takes to get you back on the road.